Managing “Psycho-Hazmat” on
the 911 Front Lines: Protecting your Health, Your Career, and Your Family
– Officers on duty wear bullet proof vests, Fire Fighters wear durable heat
and fire resistant “Turnout suits”, and hazardous material workers wear,
well--big funny- looking outfits that protect them from diseases and death! But
what do 911 dispatchers wear to protect themselves from their exposure to
Psychological Hazmat—the toxic effects of exposure to death, violence, and
tragedy at the console? Jim Marshall will launch our conference with an
entertaining and eye-opening look at the psychological risks posed by your work
as 911 frontliners--and what you can do to protect yourself. You’ll hear the
incredible story of Oregon’s “Jan and Mike: the Kevlar Couple” then join your
peers for a Think Tank exercise to explore how you can support your 911 family
in the face of traumatic stress.
After our morning break Jim will continue with part 2
of his presentation: Taming the Vicious 911 Stress Cycle-- “We Bring it Home
& Take it back to Work”. In this highly interactive session, we’ll
explore how we carry our 911 stress home where it can change our relationships
and impact the quality of our personal lives—our marriages and our
families. Jim has listened to countless dispatchers describe their frustration
with cycle—and helped many overcome it. He will lead us in a dynamic
conversation equipping us to protect our mental health, and to enjoy our
partners, our children and our lives outside the 911 center.
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